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Senior Account Manager

Company ISC Sport Job Type Full Time
Location Sydney, Australia Job Reference JL1626
Salary Competitive Salary Closing Date 12/05/2017
Industry Sporting Goods Brands

Job Details

An opportunity has arisen for a driven Senior Account Manager for ISC, a sporting goods manufacturer and the official apparel partner of clubs in the AFL, NRL, Cricket etc. This is a role needing a person with exceptional communication skills, a high attention to detail and a personality that thrives on multi-tasking with strong time management skills.
The successful candidate will be working in the head office in Rosebery, Sydney and will be responsible for the day to day management of all apparel requirements for a large number of high profile sporting clubs and customers. This role will be broad and will encompass a number of different facets including general customer service, presentation of new ranges and products to key accounts, planning of yearly retail programs as well as a high level of administration and accounting with our internal systems.

Key Responsibilities
  • Overseeing the management of key accounts (licensed programs) from the day to day communication through to the management of their yearly programs.
  • Build and maintain a strong business relationship with existing clients, licensors and other key stakeholders.
  • Working with Sales team to plan and execute the merchandise plan to meet financial targets
  • Analysis of performance at product and channel level
  • Leverage additional revenue streams via existing key accounts and expand networks where opportunities arise.
  • Presenting of new ranges and products to key accounts.
  • Implementation of the design and approval processes for product ranges. This includes accurate tracking and submissions of approved artwork, product samples and production timelines.
  • Management of internal ordering, reporting and tracking system (AP21). This includes the creation of style codes, raising and communication of orders through to tracking of bulk delivery.
  • Working closely with other internal departments such as artroom, warehouse, production and sales departments to ensure ranges are designed and delivered to suit both club and retail requirements.

Skills & Experience Required


  • Superior attention to detail and problem solving skills
  • Thorough knowledge of the sports industry
  • Excellent presentation and communication skills, both written and oral
  • Proficient in Microsoft Office – in particular Excel.
  • Relevant tertiary qualification
  • Minimum of 2 years of account servicing experience
  • Proven ability to handle and deal with challenging customer issues


  • Previous experience with AP21 or other apparel software systems
  • Experience in licensed products
  • Apparel product range management and forecasting
  • Experience in retail sales

Other information

Please note that due to the high volume of applications we receive we are only able to respond to successful candidates. To ensure you are kept up to date with all our new roles please sign up to receive our job alerts and Season Ticket emails through your Jobseeker account.

Please only apply if you have full working rights for Australia.

How to apply

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Contact person: Josie Lahey
Phone: +61 (0) 478 803 255