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Head of Industry Training and Retention

Head of Industry Training and Retention

The Head of Industry Training and Retention is responsible for co-ordination, oversight, delivery and further development of British Racing’s strategy in respect of its people, with a focus on the full range of training provision within the sport and boosting retention rates at all levels of the sport – but with a particular emphasis on stable staff – through enhanced welfare provision and modern and flexible working practices. As well as having day-to-day responsibility for the Industry People and Development team within the BHA, there will be considerable engagement with the full range of training providers and delivery partners, and the role holder will provide high-level secretariat to the quarterly Programme Board, which comprises all relevant parties.


Functional Governance:

  • To manage the Industry People and Development team (IPAD) so that they remain open to change, with the optimum combination of procedure, structure and flexibility;
  • To support the ongoing development of the IPAD roles, ensuring they are fully understood across the Industry and that their value is clearly communicated;
  • To support the long-term development and health of British Racing and its participants through implementing an integrated industry recruitment, training and retention strategy that supports trade bodies, employers and charities in achieving joint aims across the Racing industry. The Strategy will also relate to BHA’s remit as a policy setter and in its licensing and regulation of racing employers;
  • Support the provision of an annual budget for the IPAD function, in particular co-ordination of the industry’s funding submissions to the Horserace Betting Levy Board/Racing Authority and Racing Foundation then manage and control expenditure throughout the year.

 Project Management

  • Undertake the role of Project Manager to implement the Integrated Industry Plan, including the following responsibilities:
    • Creating reports for project progress, highlighting issues, risks and status;
    • Develop project plans and associated communications documents;
    • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion;
    • Monitor budget spend relating to the projects and provide regular reports on expenditure;
    • Where required, liaise with other department managers for the involvement of personnel from within the company;
    • Track project milestones and deliverables;
    • Identify and resolve issues and conflicts within the projects;
    • Build, develop, and grow any relationships vital to the success of the project;
    • Organise Programme Board meetings in conjunction with the Chair person, highlighting and updating on the status of the programme;
    • Be the central contact and ‘go to’ person for anything related to the programme and projects running within it. Regularly communicating updates to both internal and external staff and stakeholders using a variety of channels.

 People Management:

  • To coach, manage and develop all direct reports and ensure that they are appropriately challenged, supported and motivated;
  • To set standards of performance and expectations and ensure they are monitored and maintained;
  • To maintain a positive team spirit and support the common goal of delivering the best people experiences across the Industry.

 Careers Marketing and Recruitment and Training and Education:

  • In conjunction with key industry stakeholders, support the development and implementation of an on-going Industry Recruitment, Training and Education Strategy that builds the skills, knowledge, attitudes and behaviours required by the Sport;
  • In conjunction with key industry stakeholders, ensure the development and implementation of an annual recruitment activity programme for the Industry as well as the ongoing provision of appropriate careers marketing initiatives and activities.


  • Engage with industry figures / bodies to ensure appropriate provision of guidance and support on welfare matters, including Safeguarding, Occupational Health and employment practices;
  • Co-ordinate the work required to achieve the optimal welfare for front-line participants in the sport (i.e. jockeys, stud & stable staff and attendees of the Racing Schools) through an effective and efficient programme of care provision, protection, and prevention;
  • Working closely with the Industry Diversity Steering Group, develop and drive forward via the Industry team, suitable plans for tackling this topic;
  • Work closely with the Chief Medical Adviser to help implement regulatory and wellbeing requirements;
  • Ensure that the Licensing and Regulation function is consulted on areas of employment obligations and practices.


  • To support the development of the BHA and the Industry, acting as an ambassador for the BHA and proactively developing relationships with key industry figures.


Skills & Abilities

  • Think creatively and strategically to provide effective solutions.
  • Pragmatic, solutions orientated bias.
  • In-depth Project Management skills
  • Intellectually and commercially sharp with a high degree of emotional intelligence.
  • Looks ‘out’ as well as ‘in’ when formulating strategies.
  • Strong influencing and persuasion skills with a natural emphasis towards operating in a collaborative manner.
  • First class communicator, with the gravitas and credibility to advise and influence passionate industry stakeholders.
  • Wins support for ideas through effective, face to face networking.
  • Excellent verbal and written communication skills.
  • Possesses the judgement, maturity and energy to deliver the role in a “hands-on“ manner.
  • Provide clear and effective leadership and management of direct reports.
  • Make presentations that inspire and influence.
  • Tenacious and resilient, able to cope with pressure and defuse situations with a sense of humour.
  • Cultivates a supportive environment where it is acceptable to challenge and make mistakes.
  • Appreciates individual’s differences and how to get the best from them.
  • Ethical, hard working and goal orientated with a strong personal commitment to deliver at a pace.
  • Proactive team player with good organisational skills, including the ability to prioritise multiple tasks and work to deadlines.
  • Accomplished report writer.

Knowledge, Education and Qualifications

  • A thorough knowledge of people and team management.
  • Degree level qualification
  • Good knowledge of careers marketing, learning and development methodologies and the latest thinking regarding health and wellbeing


  • Managing complex projects and achieving desired outcomes through others.
  • Operated in at least one complex stakeholder environment.
  • A proven manager of small teams.
  • Setting and running budgets to target.

Any other requirements

  • Must be able to work on weekends, Bank Holidays and evenings in line with the Racing calendar;
  • Must have access to reliable transport.

Applications must be submitted via SRi‘s Apply Now button above.

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Tagged as: Horseracing, London, United Kingdom

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